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Shortly after joining us, she started asking about various procedures she was accustomed to that she felt should be in place. She insisted that everything be documented. She was upset by the company’s lack of protocols or processes and the absence of formal break times. She was used to structure and reporting hierarchies that were foreign to our still-formative company.
Her expectations weren’t unreasonable, and had our work environment been similar to her previous one, she would have had the perfect soft skills for the job. But our company’s unstructured environment was too different, and her soft skills did not mesh with it.
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Learn why attorneys usually fail law firm phone-screening interviews in this article: