Personal Injury Attorney

Job Title: Personal Injury Attorney

Job Overview: A law firm in Charlotte, NC, seeks a skilled Personal Injury Attorney to oversee the pre-litigation department, ensuring world-class client service and efficient case management. The ideal candidate will possess a Juris Doctor from an ABA-accredited law school, good standing at the NC State Bar (SC State Bar admission a plus), and 5+ years of personal injury practice experience. Strong leadership, communication, multitasking abilities, and a commitment to ethical standards and client confidentiality are essential.

Duties:

• Assign cases to Case Managers.
• Conduct attorney reviews of non-priority cases to monitor coverage/liability issues and medical management.
• Monitor departmental standards for client contact and checklist items.
• Communicated with clients to promote excellent client service and medically managed cases.
• Supervise Case Management Supervisor and Case Management team members.
• Attend weekly pre-litigation conferences to evaluate case progress.
• Review client surveys and address concerns with the Case Management Supervisor.
• Manage employee issues in collaboration with the HR Director.
• Communicate with external parties to facilitate case progression.
• Process loan requests/documents and oversee the medical records department.
• Ensure timely review of files and determine treatment relevance to accidents.
• Conducted settlement appointments and handled department withdrawals/terminations.
• Strategize to improve case value and time-on-desk metrics.
• Review new cases for Statute of Limitations and adjust case management software.
• Utilize dashboard reports to analyze case readiness.
• Review Settlement Memos and negotiate with adjusters post-settlement.
• Employ the firm's method for referrals during disbursement conversations.

Requirements:

• Juris Doctor is from an ABA-accredited law school.
• The NC State Bar admission is in good standing; SC State Bar admission is a plus.
• 5+ years of personal injury practice experience preferred.
• Passion for client service and building a world-class operation.
• Strong relationship-building and multitasking skills.
• Supervisory experience is highly preferred.
• Excellent analytical, oral, and written communication skills.
• Ability to work independently in a fast-paced, high-volume practice.
• Demonstrate personal integrity, client confidentiality, and ethical standards.
• Proficiency in Microsoft Windows/Office and CRM software (experience with Litify preferred).
• Bilingual Spanish skills are a plus.

Benefits:

• Competitive salary.
• Medical, dental, and vision insurance.
• Base life insurance plus supplemental option.
• Short and long-term disability coverage.
• 401(k) with match.
• Paid time off, holidays, and volunteer time off.
• Education and gym reimbursement.

This law firm provides a wide variety of legal services to seriously injured individuals in North Carolina and South Carolina. The firm's major practice areas include personal injury, workers' compensation, social security disability, nursing home negligence, defective medical devices, premises liability, car and truck accidents, and wrongful death. The firm's offices are located in Charlotte, Monroe, and Hickory, North Carolina.