Case Development Intake Attorney

Job Title: Case Development Intake Attorney

Job Overview: A law firm based in Houston, TX, is seeking a dedicated Case Development Intake Attorney to manage the intake function efficiently. The role involves investigating and developing commercial cases, interacting with potential new clients (PNCs), signing up cases, and ensuring compliance with ethical and legal standards. The ideal candidate should possess strong leadership skills, excellent communication abilities, and a commitment to client service.

Duties:

• Investigate and develop commercial cases
• Accept incoming calls from potential new clients (PNC’s)
• Ascertain relevant facts and discuss all aspects of PNC’s claims
• Secure authorization to sign up, decline, or further evaluate the claim
• Explain attorney-client contracts and sign up cases in and out of the office
• Cover on a rotational basis for after-hours PNC calls and secure new client sign-ups
• Provide monthly updates to clients on the status of their cases
• Conduct client meetings and address/return all client calls promptly
• Ensure 100% compliance on grade cards and legal obligations
• Maximize case values and attorney fees recovered
• Undertake additional projects as assigned

Requirements:

• Juris Doctor (JD) degree
• Must be licensed in Texas and in good standing
• 0-3 years of personal injury experience
• Strong commitment to client service and excellent writing skills
• Previous experience in legal research and analysis
• Bilingual proficiency, Spanish a plus
• Previous customer service/sales experience preferred, with after-hours on-call experience
• Previous experience supervising non-attorneys
• Ability to work on cross-functional teams

Skills:

• Strong initiative and detailed orientation
• Effective communication and delegation abilities
• Customer service orientation and emotional intelligence
• High energy motivator with sales skills
• Multi-tasking, time management, and organization skills
• Ability to motivate and energize support staff
• Approachable with professionalism in communication

Job Location: Houston, TX

Benefits offered:

• Paid vacation, all-purpose leave, and holidays
• 401(k) plan with a 4% match and immediate vesting
• Medical coverage with 80% employer contribution
• Dental, vision and supplemental insurance are available
• Career growth opportunities
• Employee Recognition Programs
• Gym membership
• Company events, including community involvement
• Relocation expense reimbursement