Intake Attorney

Job Title:
Intake Attorney

Job Overview:
A respected law firm based in Albemarle, NC, is seeking a dynamic and personable Intake Attorney to join its civil practice team. The role primarily involves engaging with prospective clients, assessing their legal needs, providing preliminary guidance, and promoting the firm's services. This position is ideal for an attorney who excels in communication, thrives in a fast-paced environment, and is passionate about helping individuals and businesses find legal solutions. The position offers remote work flexibility with a supportive professional environment.

Duties:

• Engage with potential clients primarily via telephone, with occasional in-person or written communication

• Listen carefully to client concerns and identify underlying legal issues

• Explain legal principles relevant to each potential client's situation in an understandable manner

• Recommend strategies and solutions for addressing client concerns, including firm service offerings

• Guide prospective clients through the process of securing legal services and assist with initial retainer agreements and payments

Requirements:

• Active license to practice law in North Carolina (or eligibility for admission)

• Demonstrated ability to quickly synthesize facts and apply applicable legal standards

• Exceptional interpersonal communication skills, with an emphasis on empathy and clarity

• Drive and enthusiasm for client interaction and business development

• Strong organizational skills to manage multiple conversations and follow-ups simultaneously

Education:

• Juris Doctor (JD) degree from an accredited law school

Certifications:

• Admission to the North Carolina State Bar in good standing

Skills:

• Outstanding verbal and written communication

• Analytical and critical thinking ability

• Proficiency with CRM systems and legal intake software (preferred but not required)

• Time management skills for handling a high volume of inquiries

• Customer service orientation with a consultative sales approach

Job Location:

• Albemarle, NC (Remote work arrangement available)

Benefits:

• Flexible working schedule

• Health insurance coverage

• Paid time off (PTO)

• Professional development assistance opportunities

• Referral bonus program