Galan Law Firm

How would you rate the firm's technical/legal expertise?:
Below expectations

Which best describes your experience with the firm's team?:
Disorganized or reactive

Recommend to Others?: No

What was the single best thing about working with them-and what's one area they could improve?:
I hired this law firm for my asylum case and paid approximately $8,000, believing that I would receive legal support throughout the entire process. Unfortunately, my experience was very disappointing.

I was led to believe that Attorney Claudia Galan would personally handle my case, but I was rarely able to speak with her. Most of the communication was handled by paralegals, and it was often difficult to get clear answers or updates about my case.

There was also a serious mistake with our work permit applications. The application was submitted without my apartment number, which caused our work permits to be returned to USCIS. We waited for several months before discovering the problem ourselves after contacting USCIS directly.

I expected better communication, greater attorney involvement, and more attention to detail, especially considering the fees charged. My family and I felt unsupported and frustrated throughout much of the process.

Based on my personal experience, I would not recommend this law firm.
I hired this law firm for my asylum case and paid approximately $8,000, believing I would receive legal support throughout the entire process. Unfortunately, my experience was very disappointing.

I was led to believe that Attorney Claudia Galan would personally handle my case, but I was rarely able to speak with her. Most communication was through paralegals, and it was often difficult to get clear answers or updates.

There was also a serious mistake with our employment authorization documents. The application was submitted without including my apartment number, which resulted in the work permits being returned to USCIS. We waited months before discovering the problem ourselves after contacting USCIS.

I expected better communication, closer attorney involvement, and greater attention to detail considering the fees charged. My family and I felt unsupported and frustrated throughout the process.

Current or former Client?: Current Client