Technology Client Services Attorney

Job Overview

A law firm seeks a Technology Client Services Attorney in Chicago, IL. This role involves communicating with clients about innovative technology initiatives, including artificial intelligence and legal technology, to enhance client service. The position supports the goals of the client services program within the Technology & Information Services Department and may offer a hybrid work arrangement.

Duties

• Monitor and evaluate the firm's technology offerings and market trends.
• Provide strategic recommendations to senior management.
• Guide partners in discussing technology with clients.
• Develop and deliver client-focused presentations.
• Collaborate with business development teams on technology-related content.
• Maintain communications and materials on legal technology trends.
• Collaborate with the Innovation & AI team on client feedback and training opportunities.
• Protect and maintain confidential and proprietary information.

Requirements

• Excellent writing skills for explaining technical systems.
• Strong operational skills in organizing, planning, and problem-solving.
• Professional interpersonal skills for effective interaction at all organizational levels.

Education

• Bachelor's degree or equivalent, preferably a J.D. or equivalent.

Skills

• Experience in law firm or professional service environment.
• Minimum of five years of relevant experience.

Benefits

• Healthcare, life, and disability insurance.
• Generous 401k plan.
• At least 11 paid holidays per year and a PTO program.
• Well-being programs including mental health services.
• Professional development programs.
• Employee discounts.
• Affinity groups and networks for lawyers and staff.

The Midwest law office started their legal practice thirty years ago. More than one-hundred skilled attorneys are on staff. Areas of specialization are transactional and litigation law. Practice areas are comprehensive. Asset-based lending, bank financing, benefits-compensation, capital markets, environmental litigation, securities litigation-professional liability and transactional tax are some of their practice disciplines. Hospitality, financial services, energy and healthcare are a few of their practice industries. The Midwest practice is known for their legal prowess in tax matters of renewable energy projects.