Senior Director of Litigation and Operations Strategy

Job Overview

A top insurance provider seeks a Senior Director of Litigation and Operations Strategy in Bethesda, MD. This role involves leading strategic planning, operational performance, and cross-functional execution across the Staff Counsel organization. The position requires driving litigation strategy, performance discipline, and operational excellence aligned with enterprise objectives.

Duties

• Set and execute department-wide litigation and operational strategy.
• Ensure effective execution of compliance and quality assurance frameworks.
• Analyze performance metrics and implement improvement initiatives.
• Lead continuous improvement of case-handling processes and technology platforms.
• Develop and implement associate experience and training strategies.
• Lead adoption and optimization of litigation technology and AI-enabled tools.
• Manage organizational communications and meetings for Staff Counsel.
• Partner with internal stakeholders to align litigation strategy and execution.

Requirements

• Active license to practice law in at least one state; maintain CLE requirements.
• Minimum ten years of experience in litigation, legal operations, or strategy.
• Demonstrated senior-level leadership and people-management experience.

Education

• Juris Doctor (JD) degree required.

Certifications

• Active law license in at least one state.

Skills

• Strong analytical and strategic problem-solving capabilities.
• Proven ability to drive operational results and lead change.
• Executive presence with stakeholder influence and alignment skills.
• High ethical standards and commitment to transparency.

Benefits

• Remote role with in-office presence and travel as needed.