We formed NicholsonPham to transform the way legal services are provided to law firm clients while maintaining the highest values of the legal profession. Most law firms provide legal services in the same way that they did three decades ago -- by focusing on lawyers and not clients. Their business model relies on large numbers of people billing large numbers of hours, without regard to efficiency or the value of the work to the client. Whether or not a client call gets answered immediately is determined by the size of the potential client's purse. Increasingly, these law firms are multinational firms employing attorneys who are on the fast track to yet another firm in another market who will pay them more and who are not invested in the communities they serve.
